IMPORTANT! Please read SWEETAPPLES.COM's DISPUTE POLICY:
Most people are honest and so this may not apply to you: Please note that trying to deny a valid charge through your bank or credit card company is fraudulent and is illegal. When we receive such disputes, this is our standard DISPUTE POLICY:
IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.
IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for the disputed amount by regular postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
The name of the site you paid to access
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
Access logs detailing when you accessed the site in question and what
ISP you used to do so.
If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we work with on all five continents.
To avoid any of the above, we encourage you to contact us first for any problems with your membership purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with your purchase.
If you have any concerns about your purchase we encourage you to contact one of our customer service reps by emailing support@sweetapples.com
We are always here to assist you with any complaints or problems you have with our website.
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